The hotel enjoys a central location, situated between Siam Square and Sukhumvit Road in the main shopping and commercial district. Central World is just a 5-minute walk away and the airport expressway is easily accessible from here. Suvarnabhumi Airport, Bangkok, is some 40 km away, while Don Mueang Airport is 25 km away.
The hotel has 569 rooms, including 25 suites, 168 single rooms and 145 double rooms, which are located on 34 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.
Rooms are equipped with air conditioning. All rooms are carpeted and include a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 424 non-smoking rooms and 1 smoking room.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Children are well looked after in the kids' club.
Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including vegetarian dishes, are also available. In addition, special catering options and snacks are available.
All major credit cards, including American Express, VISA, JCB and MasterCard, are accepted for payment.