The hotel is strategically located in the heart of downtown Bangkok, surrounded by bustling markets and various entertainment attractions. Guests can enjoy the spectacular view of the colourful city from the artistically built hotel or haggling for a bargain in the famous Pratunam Area, there is also easy access to many shopping paradises.
The hotel has 658 rooms, which are located on 88 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a hairdresser.
Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is a direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (for a fee) in the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include live music, a dance club and a nightclub.
Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Special culinary options, such as diet meals, are also available.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.