Battling Fake Reviews in the Travel Industry: The Rise of Video Reviews

Location
This charming, family-friendly conference hotel is centrally located in the Jalan Sudirman business district, next to the Galeria Mall and within walking distance of interesting tourist sites. It is just 20 minutes’ drive from Yogyakarta International Airport.

Facilities
The hotel has 200 non-smoking rooms, which are located on 8 storeys and are reachable by lift. The reception desk is open round the clock. Valuables can be securely locked in the safe. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (no extra charge) offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. With crazy golf available, active guests can exercise to their heart's content. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. There is a wellness area with a spa, a sauna and a solarium. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme (for a fee).

Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Location
This hotel is beautifully located on the historic Macquarie Street in the central business district and is just a few metres from the harbour which is the hub of Circular Quay. The major shopping and entertainment areas of the city are only a short walk away from the hotel. The hotel is surrounded by the Royal Botanic Gardens, beautiful Sydney Harbour and the city skyline. Sydney International Airport is 12 km away.

Facilities
The hotel has a lift and features 120 rooms and 15 suites. The reception desk in the lobby is staffed round the clock. The hotel provides a currency exchange service, room service, a laundry service, a conference room and a business centre. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning. Some rooms have a balcony, which gives guests additional space for rest and relaxation. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Internet access and a television with satellite/cable channels ensure optimal comfort. Wheelchair-friendly rooms can be booked. The hotel has 105 non-smoking rooms.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. There are many ways to relax or stay active at the hotel, including a gym and massage treatments.

Meals
A restaurant, a dining room and a bar are available to guests.

Location
Offering a central city location at the heart of Abu Dhabi, this hotel lies within 4 minutes drive of a shopping centre.

Facilities
325 rooms are located on 10 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. Amenities available at the hotel include a cloakroom, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. A variety of shops are available, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service (for a fee), a laundry service and a hairdresser.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 80 non-smoking rooms.

Sports/Entertainment
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 3 swimming pools. The pool area also includes a hot tub, a waterslide and a pool bar. Guests can relax and enjoy the sun loungers and parasols provided. The hotel offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball and golf. A wide range of sports are available, including water sports such as windsurfing, paddle boating, sailing, kayaking, snorkelling and diving or, for a fee, water skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, squash, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. Additional leisure activities include a kids' club, live music, a dance club and a nightclub.

Meals
Dining facilities include a café, a bar and a pub. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include half board, full board and all-inclusive. Breakfast, lunch and dinner will satisfy appetites big and small. The hotel also offers snacks. The show cooking is a particularly special attraction.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This motel is located in San Diego. The nearest airport is San Diego - Lindberg Field (SAN).

Facilities
Guests have a choice of 40 rooms. The friendly staff at the reception desk are happy to answer any questions. The motel provides a baggage storage service and a safe. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The motel has wheelchair-accessible facilities. Parking spaces are available to guests travelling by car (no extra charge). Complimentary newspapers are available.

Rooms
Rooms are equipped with air conditioning. Features include a refrigerator and a tea/coffee station. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area.

Meals
There is a dining room on the premises.

Location
This boutique hotel lies on the Yucatán Peninsular approximately 40 km from Mérida airport. The hotel provides the ideal destination for all those wishing to explore the fascinating Maya ruins, colonial monasteries and crystal clear Cenotes. The hotel also lies just a short distance within the archaeological site of Chichén Itzá. The centre of Tixkokob lies less than 20 km away.

Facilities
In addition to 4 villas/houses, guests can also choose from a selection of 15 rooms and 8 junior suites. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a currency exchange service, a playroom, room service, a laundry service and a conference room. Internet access in public areas allows guests to stay in touch while on holiday. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Extra comforts include a mini fridge. Internet access, a direct dial telephone, a television with satellite/cable channels, a radio and a stereo system provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, billiards and massage treatments.

Meals
Various dining options are available, including a restaurant, a dining room and a bar. Catering options include bed and breakfast, half board and full board. In addition to breakfast, the hotel also offers lunch and dinner à la carte. The hotel also offers special catering options.

Payment
The following credit cards are accepted: American Express, VISA and MasterCard.

Location
This holiday village is located in Anaheim. The nearest airport is Santa Ana - John Wayne Interna (SNA).

Facilities
The holiday village has a lift and features 116 rooms. A laundry service is among the facilities and amenities available at the complex. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Rooms include a double bed. A fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. The complex has 102 non-smoking rooms and 1 smoking room.

Sports/Entertainment
The sports and entertainment facilities at the complex ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the holiday village, including tennis and golf.

Meals
Bed and breakfast can be booked.

Location
Located in the heart of the city, this popular hotel is just a block from the cable cars, a block from several theatres and 2 blocks from the shopping opportunities at Union Square.

Facilities
533 rooms are located on 25 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a cloakroom, a newspaper stand, room service, a laundry service, a hairdresser, a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. A mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and 532 non-smoking rooms.

Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. A hot tub can soothe sore muscles (for a fee). There are a variety of leisure facilities and services to choose from, including a gym, a spa, a sauna, a steam bath, massage treatments and a solarium. Entertainment options and leisure facilities include a dance club and a nightclub.

Meals
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious breakfast provides energy for the rest of the day.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
The elegant hotel enjoys a peaceful location between Bealmadena and Fuengirola. The stunning sandy beach is just 200 metres from the hotel. There are also convenient public transport links nearby. The scheduled bus service stops directly in front of the building.

Facilities
The apartment hotel has 51 apartments, which are located on 3 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. A cloakroom, a safe, a currency exchange service, a TV room, medical assistance and a conference room are available. Internet access in public areas allows guests to stay in touch while on holiday. Guests arriving by car can park their vehicles in the garage or in the car park.

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Separate bedrooms are available. Valuables can be securely stored in a safe. The kitchenette comes with a refrigerator. Internet access, a direct dial telephone and a television with satellite/cable channels provide all the essentials for a comfortable holiday. Cleaning on departure is among the services offered. Bathrooms are equipped with a shower and a hairdryer.

Sports/Entertainment
There are indoor and outdoor pools and a children's swimming area. Parasols and comfortable sun loungers are available on the sun terrace. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including golf and billiards. An entertainment programme and live music are also options for entertainment.

Meals
Dining facilities include a café and a bar. The restaurant has air conditioning and high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.

Payment
The following credit cards are accepted: American Express, VISA and MasterCard.

Location
The historic hotel is located in the heart of Yogyakarta area, on Jalan Sudirman, within walking distance of interesting tourist sites in the area such as Malioboro Street and Sultan Palace. It is approximately 20 minutes’ drive from the international airport.

Facilities
The hotel was built in 1918. The hotel has 10 suites and 144 double rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available. 7 conference rooms are available for lectures, presentations and meetings.

Rooms
Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols on the terrace invite guests to relax and unwind. A hot tub can soothe sore muscles (no extra charge). Leisure activities and facilities at the hotel include a gym, billiards, callisthenics, a spa, a sauna and a beauty salon or, for a fee, massage treatments. Entertainment options and leisure facilities include a dance club and a nightclub.

Meals
Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is located in San José. The nearest airport is San Jose - Municipal (SJC).

Facilities
The hotel welcomes guests in a 4-storey building with a lift and 138 rooms. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a TV room, a business centre and a coin-operated laundry. Wireless internet access is provided in public areas (no extra charge). The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for no extra charge.

Rooms
Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. A desk is provided. A refrigerator, a stovetop, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television with cable channels and WiFi. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has 125 non-smoking rooms and 1 smoking room.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Guests can enjoy a refreshing swim in the outdoor pool area. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym.

Meals
Bed and breakfast can be booked.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This city hotel is situated in the centre of Bangkok; Silom Road is 5 minutes' walk away, Sukumvit Road is 20 minutes away by Sky Train, and Siam Square is 10 minutes away by Skytrain. A number of shopping centres lie within easy reach of the hotel, including 3 that can provide anything guests may need: Siam Paragon, Central Chidlom and Emporium; they are 10, 15 and 20 minutes away by Skytrain respectively. Don Muang-Bangkok Airport is approximately 30 km from the hotel and Suvarnabhumi International Airport is around 40 km away.

Facilities
374 rooms are available to guests at this hotel, which includes a lift and a 24-hour reception desk. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, translation services, room service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms
Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player and WiFi provide all the essentials for a comfortable holiday. Guests can also make use of the cleaning service on departure. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms, 84 non-smoking rooms and 1 smoking room.

Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers tennis. The hotel offers numerous indoor sports, including a gym, yoga and aerobics or, for a fee, squash. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments, Ayurveda treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals
Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Breakfast, lunch and dinner will satisfy appetites big and small.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
The hotel is located in an exclusive area of Puerto Banus, in the famous Milla de Oro next to the beach. With its excellent transports links, the hotel is just 45 minutes' from Malaga Airport and 6 km from Marbella and the charm of its old quarter.

Facilities
The hotel has 200 rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Further services include a babysitting service (for a fee), a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel doctor. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available.

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds or children's beds can be provided upon request. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a bidet. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.

Sports/Entertainment
Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For those who wish to stay active while on holiday, the hotel offers golf. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. An entertainment programme and a kids' club are also options for entertainment.

Meals
Dining facilities include a dining room, a café and a bar. Guests can enjoy dining in the cosy atmosphere of the 3 restaurants (a buffet and à la carte available). Catering options include half board and full board. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner. Staff are also happy to provide gluten-free meals. The show cooking is a particularly special attraction.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.