Battling Fake Reviews in the Travel Industry: The Rise of Video Reviews

Location
This family-friendly value-for-money city hotel is located on the famous Hotel Circle an around 5-minute drive from the beach and 10 minutes drive from the town centre.

Facilities
Units include 280 rooms located in a 3-storey main building and 2 auxiliary buildings. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a cloakroom, a playroom, a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the car park. Other services include a hotel shuttle bus.

Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Valuables can be securely stored in a safe. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms and smoking rooms.

Sports/Entertainment
The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Parasols are available to guests. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym and a spa. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals
Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Location
This hotel is run with care paid to the natural environment and lies on a quiet side street at the heart of Oslo between the castle and the harbour. It is just a few minutes to the national theatre and many more of the city's top sights. Excellent links to the public transport network are to be found a stone's throw away.

Facilities
226 non-smoking rooms are available. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. The hotel provides a baggage storage service, a 24-hour security service, a laundry service, 12 conference rooms, a business centre and a coin-operated laundry. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. There are a number of shops as well. Children can enjoy the playground. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms
Central heating ensures that rooms maintain comfortable temperatures. Amenities include a desk, a TV and WiFi (no extra charge). A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book 7 wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has smoking rooms.

Sports/Entertainment
Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a sauna.

Meals
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Breakfast and dinner are served every day. Gluten-free meals, vegetarian dishes, organic food and lactose-free food can be prepared on request.

Payment
The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This acclaimed hotel is located at Sukhumvit Road Soi 26, convenient to business, shopping and entertainment districts. It is 10 minutes from Queen Sirikit National Convention Centre and 5 minutes from the BTS Station and from the expressway, which offers easy access to Suvarnabhumi Airport (about 33 km away). Don Mueang International Airport is about 20 km from the hotel.

Facilities
The hotel has 325 rooms, which are located on 18 storeys and are reachable by lift. The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Guests can also use the bicycle storage facilities.

Rooms
Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the sun terrace. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym, squash, aerobics, a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast is offered as a catering option. A generous breakfast buffet, a lunch buffet and a dinner à la carte offer plenty of delicious variety.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This adults-only boutique hotel lies at the heart of Santa Monica and has great romantic views. Transfer time to Huatulco airport is around 25 minutes.

Facilities
The resort has 23 junior suites, 2 suites, apartments, studios, 8 single rooms and 13 double rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. Services and facilities include a cloakroom, a safe, a currency exchange service, room service and a conference room. Wireless internet access allows guests to surf the internet and catch up on email. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A washing machine is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols on the terrace invite guests to relax and unwind. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, golf and horse riding are available. With windsurfing, jet skiing, motorboat rides, diving and aquafit available, fans of water sports will have plenty to choose from. The fitness rooms are perfect for a comprehensive workout. A spa, massage treatments and solarium are available in the wellness area.

Meals
Various dining options are available, including a restaurant, a dining room and a bar. Bed and breakfast is offered as a catering option. In addition to breakfast, the resort also offers lunch and dinner à la carte.

Payment
The resort accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Location
A stay in this hotel ensures that guests will not miss anything that Amman has to offer, with local attractions such as the Citadel and Jerash only minutes away.

Facilities
Guests can enjoy the pleasant ambience of one of the 269 rooms and 24 suites. The hotel provides a safe, a currency exchange service, room service, a laundry service, a conference room and a business centre. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. A hot tub can soothe sore muscles (no extra charge). Leisure activities and facilities at the hotel include a gym, a spa and a sauna or, for a fee, massage treatments.

Meals
The dining area includes a restaurant and a dining room. Half board can be booked. Breakfast and dinner offer culinary delights every day.

Location
This city hotel is centrally located on lively Silom Road just a short distance from many shopping and entertainment venues. Surasak sky train is a few minutes walk away and allows quick and easy access to Jatujak weekend market, the Emporium, Siam Square and MBK shopping centres as well as the Jim Thompson Museum. The river is 10 minutes walk from whence guests have convenient access to the Temple of Dawn, the floating market, the flower market, the Grand Palace and the Royal Barge Museum. Don Muang airport can be reached in just 1 hour on public transport.

Facilities
The hotel has a lift and features 363 single rooms and 321 double rooms. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. A safe and a currency exchange service are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), medical assistance, room service, a laundry service and a hairdresser.

Rooms
Rooms are equipped with air conditioning. All rooms are carpeted and include a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has 411 non-smoking rooms and 1 smoking room.

Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Parasols and comfortable sun loungers are available on the sun terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym, table tennis, badminton, a sauna, a steam bath and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals
Various dining options are available, including a dining room, a breakfast room, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board is offered as a catering option. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals and vegetarian dishes can be prepared on request.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Location
The hotel is strategically located in the heart of downtown Bangkok, surrounded by bustling markets and various entertainment attractions. Guests can enjoy the spectacular view of the colourful city from the artistically built hotel or haggling for a bargain in the famous Pratunam Area, there is also easy access to many shopping paradises.

Facilities
The hotel has 658 rooms, which are located on 88 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a hairdresser.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is a direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (for a fee) in the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub.

Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include live music, a dance club and a nightclub.

Meals
Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Special culinary options, such as diet meals, are also available.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is located in Carmel. The nearest airport is Hotel Carmel.

Facilities
27 rooms are available to guests at this hotel, which includes a reception desk. The hotel features a baggage storage service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Travellers with their own cars can use the parking spaces (no extra charge) (subject to availability). Complimentary newspapers are available.

Rooms
A balcony is included as standard in some rooms. For guests' convenience, units include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television with satellite channels and WiFi (no extra charge). A hairdryer and bathrobes are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products.

Sports/Entertainment
The hot tub in the pool area promises pure relaxation.

Meals
A fortifying breakfast is served daily.

Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Location
This family-friendly hotel enjoys a perfect location and San Diego's temperate climate, with a warm ocean breeze all year round. The hotel is located near the beach boardwalk and local area attractions. Mission Bay Park is one of San Diego's most popular locations and 1.6 km from the hotel. The park is lined with water-view paths throughout, perfect for walking or jogging. In addition, there are a variety of playgrounds for children and picnic areas with fire rings for grilling. Located on the beach in San Diego, Belmont Park features amusement park rides, arcades, miniature golf, indoor swimming, shopping and dining. This park is an exciting way to spend the day and night with family and friends. Petco Park, just 20 km from the hotel, is home of the San Diego Padres, and is much more than just a ball park. This location showcases world-class concerts and other entertainment. In addition, it is an amazing venue for special events featuring views of the San Diego Bay and skyline.

Facilities
3 junior suites, 3 suites, 40 apartments, 70 single rooms and 48 double rooms are available to guests in a 3-storey main building and a 3-storey auxiliary building. At this property, which includes a lift and a 24-hour reception desk in the lobby, a check-in/check-out service is available round the clock. The hotel provides a safe, room service, a laundry service, a business centre and a coin-operated laundry. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the garage or in the car park. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and have a double bed or a king-size bed. Valuables can be securely stored in a safe. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Other amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi provide all the essentials for a comfortable holiday. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment
The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. Leisure activities available for a fee at the hotel include cycling/mountain biking, water skiing, sailing, kayaking and snorkelling. In addition, golf is offered by third-party operators.

Meals
Various dining options are available, including a restaurant, a café and a bar.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is located in Fremont. The nearest airport is San Jose - Municipal (SJC).

Facilities
101 rooms are available. The hotel features a laundry service. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Rooms include a double bed. A refrigerator, a stovetop, a microwave and a tea/coffee station are standard features. Equipped with a telephone, a TV and WiFi, the rooms provide many ways for guests to stay connected and entertained. The hotel has 74 non-smoking rooms and 1 smoking room.

Meals
Bed and breakfast can be booked.

Location
This charming hotel enjoys a splendid location in the Russian capital only a few minutes from the centre. The hotel provides an ideal point of departure from which to explore the famous sights such as the Petrovsky Palace. A diversity of shopping and entertainment venues is to be found in the immediate vicinity. Sheremetyevo International Airport is a short, 30-minute drive from the hotel.

Facilities
Guests can enjoy the pleasant ambience of one of the 415 rooms. A playroom, room service, a conference room and a business centre are available. Guests arriving by car can park their vehicles in the garage or in the car park.

Rooms
Rooms are equipped with air conditioning. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. Internet access, a direct dial telephone and a TV provide all the essentials for a comfortable holiday. A hairdryer is provided in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
After an eventful day, guests can work out and recharge in the gym.

Meals
Various dining options are available, including a non-smoking restaurant, a dining room and a bar. Bed and breakfast is offered as a catering option.