Battling Fake Reviews in the Travel Industry: The Rise of Video Reviews

Location
This hotel is located in Universal City. The nearest airport is Burbank (BUR).

Facilities
The hotel has a lift and features 495 rooms. The hotel provides a safe, a laundry service, a conference room and a business centre. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and include a hairdryer. The hotel has 491 non-smoking rooms.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex is ideal for exercise and relaxation. After an eventful day, guests can work out and recharge in the gym. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals
The dining area includes a restaurant and a bar.

Location
This exclusive hotel is situated on one of the most famous streets in the city, the Paseo de Montejo just 15 minutes drive from the international airport. The cathedral and the Casa Monteho are only a few minutes walk from the hotel. A wide range of shopping facilities as well as numerous restaurants, diverse bars, cafés, other entertainment venues and many sights of cultural and historical importance are all located within walking distance.

Facilities
Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Wireless internet access is provided in public areas. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, room service and a laundry service.

Rooms
Air conditioning ensures that rooms maintain just the right temperature. A balcony is among the standard features of some rooms. Rooms include a double bed. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer.

Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, massage treatments and a solarium.

Meals
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet is served daily.

Location
This hotel is located on Robson Street in the centre of Vancouver. An underground/ overground station and the Vancouver Art Gallery are only a few minutes from the hotel. The shingle beach, Stanley Park, a cable car, and Grouse and Seymour mountains are some 10 minutes away on foot. Granville Island Market is about 5 minutes away by car.

Facilities
11 junior suites, 15 suites, 312 single rooms and 177 double rooms are located on 23 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. A safe and a currency exchange service are available. Wireless internet access is provided in public areas (no extra charge). Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, medical assistance, translation services, room service, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well.

Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms and 489 non-smoking rooms.

Sports/Entertainment
Guests can go for an energising swim at the freshwater pool complex (in part heated). Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are a variety of leisure facilities and services to choose from, including cycling/mountain biking, a gym, a spa, a sauna, a steam bath, massage treatments and a solarium.

Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is located in Bakersfield. The nearest airport is Bakersfield (BFL).

Facilities
The hotel has 80 non-smoking rooms, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A safe and a coin-operated laundry are available. Wireless internet access is provided in public areas (no extra charge). Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A desk is provided. A refrigerator, a stovetop, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A flatscreen television with cable channels, a DVD player and WiFi are provided as well. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sports/Entertainment
After an eventful day, guests can work out and recharge in the gym.

Meals
Bed and breakfast is offered as a catering option.

Payment
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Location
This hotel is located in the heart of downtown San Diego, in the historic Gaslamp Quarter, the city´s premier entertainment, dining and shopping district. The boutiques of the Gaslamp Quarter are right on the doorstep and it is within walking distance of the San Diego Convention Center, Seaport Village, Horton Plaza and PETCO. This San Diego hotel is also close to attractions such as SeaWorld San Diego and Balboa Park and is 3 km from San Diego Zoo. Guests can visit the nearby beaches or take a trip to Coronado Island, just 8 km away. Those with a penchant for all things south of the border will find Tijuana just 27 km away. The airport is located about 4 km from the hotel.

Facilities
The hotel has 103 non-smoking rooms, which are located on 4 storeys and are reachable by lift. The reception desk in the lobby is staffed round the clock. A safe, a car hire service, a laundry service, a conference room, a business centre, a photocopier and a coin-operated laundry are available. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park.

Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. A safe and a minibar are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sports/Entertainment
After an eventful day, guests can work out and recharge in the gym.

Meals
Culinary offerings include a breakfast room. Bed and breakfast can be booked.

Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Location
This hotel is located in the heart of Burlingame.

Facilities
The hotel has 340 non-smoking rooms, which are located on 9 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a transfer service, room service (limited hours), a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. 10 conference rooms are available for lectures, presentations and meetings.

Rooms
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed or a sofa bed. Separate bedrooms are available. An extra bed is available for a fee. A desk is provided. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with cable and pay-per-view channels, a games console and WiFi (for a fee) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, sailing, a gym, aerobics, a spa and a sauna.

Meals
There is a restaurant on the premises. Bed and breakfast can be booked.

Payment
The following credit cards are accepted: American Express, VISA and MasterCard.

Location
This hotel is located in Palm Springs. The nearest airport is Palm Springs - Bermuda Dunes (PSP).

Facilities
The hotel has a reception desk and features 45 non-smoking rooms. Services and facilities include room service, a laundry service, a business centre, a coin-operated laundry and a smoking area. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. An extra bed is available for a fee. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a television with cable channels, a DVD player and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. A casino offers fun and entertainment.

Payment
The following credit cards are accepted: American Express, VISA and MasterCard.

Location
This boutique hotel is located on a quiet street in Luxor.

Facilities
The friendly staff at the reception desk are happy to answer any questions. The hotel provides a safe and a fax machine. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay.

Rooms
Rooms are equipped with air conditioning. Features include a minibar, a telephone and satellite television. Bathrooms include a hairdryer and are equipped with a shower and a bathtub.

Sports/Entertainment
Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. There are many ways to relax or stay active at the hotel, including a hammam and massage treatments.

Meals
The dining area includes a restaurant and a bar. Half board can be booked. Breakfast and dinner offer culinary delights every day.

Location
This hotel is located in Livigno. The nearest airport is Saint Moritz (SMV).

Facilities
Guests are warmly welcomed at the reception desk in the lobby. 28 rooms are available. The hotel provides a baggage storage service, a safe, a playroom, room service and a conference room. Wireless internet access (no extra charge) is provided in public areas. A garage is available for parking (for a fee). A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms
A balcony is among the standard features of some rooms. A safe provides secure storage for guests' personal property. The bathrooms have a shower and a whirlpool bath. The hotel has non-smoking rooms.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and a spa.

Meals
Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. Half board can be booked. A generous breakfast buffet and dinner offer culinary delights every day.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Location
Located in Jessheim, this airport hotel is ideal for business travellers arriving or departing from Oslo (OSL) Airport.

Facilities
Guests have a choice of 135 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a transfer service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. 12 conference rooms are available for lectures, presentations and meetings.

Rooms
Rooms are equipped with air conditioning and central heating. Amenities include a desk, a TV and WiFi (no extra charge). Bathrooms are equipped with a bathtub and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book 2 wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment
Sport and leisure activities are offered by the hotel and third-party operators. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals
The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and dinner are served every day. Gluten-free meals, vegetarian dishes, organic food and lactose-free food can be prepared on request.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Location
This motel is located right in the heart of Hayward.

Facilities
70 rooms are available to guests. To ensure a comfortable and relaxing stay, the motel provides a business centre. Wireless internet access allows guests to stay connected while on holiday. A fireplace creates a cosy atmosphere. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning. A balcony or terrace is among the standard amenities of some rooms. Rooms include a double bed. In the rooms guests will find a refrigerator, a microwave and WiFi. A hairdryer is provided in the bathrooms. The motel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the motel, including tennis, golf, a gym and a spa.

Location
This hotel enjoys a great location opposite the Nubian Museum. Situated on the highest hill in Aswan, guests here may look forward to unique views over the River Nile and the city. Both the Nile Cornish and the city centre with its diverse markets are only approximately 15 minutes from the hotel.

Facilities
Guests have a choice of 10 junior suites, 22 suites, 40 single rooms and 138 double rooms located in a 5-storey main building and a 2-storey auxiliary building. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests travelling by car. Further services include a babysitting service, medical assistance, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase.

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. Rooms have a double bed or a king-size bed. An extra bed is available for a fee. A minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sports/Entertainment
The freshwater pool complex, which is in part heated, includes 2 outdoor pools. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. Active guests can enjoy tennis. Water sports enthusiasts are offered motorboat rides. Sport and leisure facilities at the hotel include table tennis and billiards. There is a wellness area with a spa, a beauty salon and a solarium. Subject to charge: massage treatments. At the hotel offers excellent facilities for leisure and relaxation, including a kids' club, a dance club and a nightclub.

Meals
Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and vegetarian dishes can be prepared on request. In addition, special catering options, picnics and snacks are available.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.