Battling Fake Reviews in the Travel Industry: The Rise of Video Reviews

Location
This hotel is located in Napa. The nearest airport is San Francisco - International (SFO).

Facilities
41 non-smoking rooms are available to guests. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is among the standard amenities of some rooms. Separate bedrooms can be booked. Children's beds can be requested for younger guests. A refrigerator and a tea/coffee station are standard features. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. Family rooms are available for parents with children.

Sports/Entertainment
The outdoor pool complex is ideal for exercise and relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym and massage treatments.

Meals
Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Location
The hotel is located next to the Mediterranean sea and Malaga lies within reach, with its main sights being around 10 km away. Public transport is within 200 m of the hotel while shops are around 500 m away. In addition, the airport lies around 5 km away from the hotel.

Facilities
Units include 4 junior suites, 6 suites, 76 single rooms and 76 double rooms located in a 2-storey main building and a 2-storey auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, a safe, a currency exchange service, a TV room, room service, a laundry service and a conference room are available. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Guests can also use the bicycle storage facilities.

Rooms
Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the pool from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include tennis, hydrotherapy treatments and a solarium or, for a fee, golf. Children are well looked after in the kids' club.

Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is located right in the heart of Belmont.

Facilities
The hotel has a reception desk and features 263 rooms. The hotel provides a laundry service and a coin-operated laundry. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning. Rooms include a double bed. Simple meals can be prepared in the kitchenette. A telephone, a television with cable channels and WiFi (for a fee) ensure optimal comfort. Bathrooms are appointed with a shower. Family rooms are available for parents with children.

Sports/Entertainment
Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex is ideal for exercise and relaxation. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf.

Meals
The dining area includes a restaurant and a dining room.

Location
This hotel is located in Sunnyvale. The nearest airport is San Jose - Municipal (SJC).

Facilities
Guests have a choice of 73 non-smoking rooms. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including translation services, a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning. A balcony or terrace is among the standard features of some rooms. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe. All kitchenettes come with a refrigerator, a stovetop and a tea/coffee station. A telephone and WiFi are provided as well.

Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals
Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Location
This city hotel enjoys a location in one of Bangkok's most exciting districts within a short distance of the tourist and city centres. There are many shopping venues as well as countless restaurant, diverse bars and nightclubs to be found in the vicinity and links to the public transport network can easily be reached on foot.

Facilities
14 suites and 309 double rooms are available to guests in a 25-storey main building and a 16-storey auxiliary building. At this property, which includes a lift and a 24-hour reception desk in the lobby, a check-in/check-out service is available round the clock. A safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, medical assistance, room service and a laundry service.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Cleaning on departure is among the services offered. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms, 191 non-smoking rooms and 1 smoking room.

Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, a spa and massage treatments.

Meals
Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including vegetarian dishes, are also available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Location
The hotel is located in Sydney, New South Wales, on the junction of Goulburn Street and Harbour Street. The apartment hotel is in the Darling Harbour region and conveniently near to all major modes of public transportation and about 20 km from Sydney International (Kingsford Smith) Airport.

Facilities
Guests have a choice of 44 suites, 19 apartments and 6 studios located in an 18-storey main building and a 9-storey auxiliary building. The reception desk is open round the clock. The apartment hotel provides a baggage storage service, a safe, medical assistance, room service, a laundry service, a coin-operated laundry and a smoke alarm. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. Children can enjoy the playground. Parking spaces are available to guests travelling by car (for a fee).

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. An extra bed is available for a fee. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 52 non-smoking rooms.

Sports/Entertainment
The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include tennis, a gym, yoga, aerobics, a spa, a sauna and a steam bath.

Meals
There is a bar on the premises.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is centrally located and lies close to a variety of attractions, shopping districts, links to the public transport network, bars, nightspots and restaurants. Central Vancouver´s business and financial district is nearby and it is just 2 blocks to the Vancouver Convention and Exhibition Center and Canada Place Cruise Ship Terminal. The beach as English Bay is 15 minutes by car and the Grouse Mountain ski region is only a 30-minute drive away.

Facilities
85 rooms are available to guests in a 7-storey main building and an 8-storey auxiliary building. Multilingual staff at the reception desk are on hand round the clock to assist guests with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available.

Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a queen-size bed. An extra bed is available for a fee. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has non-smoking rooms and smoking rooms.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A gym is organised by third-party operators. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals
Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast is offered as a catering option. A continental breakfast buffet ensures a great start to the day. At lunch, guests serve themselves at the buffet, choose dishes à la carte or order delicious set menus.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
The hotel is located in Downtown, just 1 block from the Gas Lamp quarter with its restaurants, bars and clubs. San Diego Zoo is around 5 km and Sea World is about 11 km away. There is a trolley stop a short walk from the hotel and a myriad of shop at Horton Plaza, also within walking distance.

Facilities
13 junior suites, 4 suites, 126 single rooms and 16 double rooms are located on 6 storeys and can be reached by lift. The 24-hour reception desk makes arrival and departure effortless. Services and facilities include a cloakroom, a safe, room service, a laundry service, a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the car park. Guests can also use the bicycle storage facilities.

Rooms
The rooms of the hotel include air conditioning and individually adjustable heating. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Amenities in some rooms include a safe and a minibar. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. The hotel has 159 non-smoking rooms.

Sports/Entertainment
Guests can enjoy a selection of sport and entertainment options. The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Sun loungers are ready and waiting on the terrace. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym, a spa and a solarium. An entertainment programme and a dance club round out the entertainment options.

Meals
Various dining options are available, including a dining room and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. All-inclusive is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is located in the centre of Moscow. It is close to Red Square and the nearest station is Teatral'naya.

Facilities
The hotel welcomes guests in an 11-storey building with a lift and 216 rooms. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. All kitchenettes come with a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, 140 non-smoking rooms and smoking rooms.

Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.

Meals
Dining facilities include 2 restaurants, a dining room, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Special meals, including vegetarian dishes, are also available.

Payment
The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Location
This hotel is located in the heart of Campbell River.

Facilities
The hotel has 88 rooms, which are located on 6 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a currency exchange service, a laundry service, a hairdresser, 7 conference rooms and a business centre are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for no extra charge. Complimentary newspapers are available.

Rooms
Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. All rooms are carpeted and include a queen-size bed. Children's beds and extra beds can be requested for younger guests. For guests' convenience, units include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment
Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and hydrotherapy treatments. A dance club offers fun and entertainment.

Meals
Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment
The hotel accepts the following credit cards: VISA, AMEXCO, Diners Club and MasterCard.