Battling Fake Reviews in the Travel Industry: The Rise of Video Reviews

Location
This hotel is located in Los Angeles. The nearest airport is Santa Monica (SMO).

Facilities
Guests have a choice of 34 rooms. To ensure a comfortable and relaxing stay, the hotel provides a conference room. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning ensures that rooms maintain just the right temperature. Rooms include a double bed. Children's beds and extra beds can be requested for younger guests. A refrigerator and a tea/coffee station are standard features. A telephone and WiFi provide all the essentials for a comfortable holiday. The hotel has non-smoking rooms.

Meals
Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Location
This hotel is located in Praiano. The nearest airport is Neapel (NAP).

Facilities
Guests have a choice of 14 rooms. The hotel provides a transfer service and room service. Wireless internet access in public areas allows guests to stay connected. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning. Guests can enjoy the sea view from a balcony or terrace. Rooms include a double bed. Children's beds can be requested for younger guests. Features include a minibar, a tea/coffee station and WiFi. Family rooms are available for parents with children.

Sports/Entertainment
Fine weather can be enjoyed on the terrace.

Meals
Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Location
This hotel is located in Palm Springs. The nearest airport is Palm Springs - Bermuda Dunes (PSP).

Facilities
The hotel has a reception desk and features 45 non-smoking rooms. Services and facilities include room service, a laundry service, a business centre, a coin-operated laundry and a smoking area. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. An extra bed is available for a fee. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a television with cable channels, a DVD player and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. A casino offers fun and entertainment.

Payment
The following credit cards are accepted: American Express, VISA and MasterCard.

Location
This hotel is located in the centre of Oslo, only around a 2 minutes walk from the main train station and the new shopping district. Plenty of sightseeing attractions of the city such as Akershus castle as well as numerous shopping opportunities or the colourful nightlife are just a short walk away. There is a stop for the public transport to be found only a few minutes from the hotel (200 m). Oslo airport is located roughly 47 km from the hotel.

Facilities
673 rooms, including 19 suites, 52 single rooms and 371 double rooms, are located on 37 storeys and can be reached by lift. The reception desk is open round the clock. The hotel provides a safe, room service, a hairdresser, 6 conference rooms and a business centre. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park.

Rooms
Central heating ensures that rooms maintain just the right temperature. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has 676 non-smoking rooms.

Sports/Entertainment
At the hotel, guests can exercise and enjoy activities or just unwind. A refreshing swim in the indoor pool complex is a great way to unwind. There are many ways to relax or stay active at the hotel, including a gym and a sauna.

Meals
Various dining options are available, including a dining room, a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Bed and breakfast can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). The hotel also offers special catering options.

Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Location
Located on the Gulf of Thailand, the resort is set in an excellent beachfront location, close to 6 international golf courses and only 5 minutes’ walk from Hua Hin town centre. The railway station is 1 km away and Hua Hin Airport is approximately 7 km from the hotel.

Facilities
The property includes 42 villas/houses as well as 249 rooms, including 10 junior suites, 30 suites, 100 single rooms and 66 double rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, a safe and a currency exchange service are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), a childcare service, room service (for a fee), a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.

Rooms
Rooms are equipped with air conditioning and a fan. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a TV, a CD player, a DVD player and WiFi (for a fee) are provided as well. Slippers and the daily newspaper provide additional comfort in the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as cycling/mountain biking, bocce, volleyball, crazy golf, golf and a putting green or, for a fee, tennis, are offered at the hotel. The water sports offered include aquafit. The hotel offers numerous indoor sports, including a gym, table tennis, badminton, darts, yoga and aerobics or, for a fee, billiards. A spa, a sauna, a steam bath, a beauty salon and anti-ageing treatments are included among the wellness options. For an additional fee, massage treatments are also available. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Half board is offered as a catering option. At breakfast and dinner, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special culinary options, such as vegetarian dishes, are also available.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
The hotel is located near the centre of Birmingham, 8 km off the M6 motorway, exit 5, and is ideally suited for business guests and leisure travellers alike. The modern hotel offers plenty of free parking and is ideally situated for the National Exhibition Centre in Birmingham and the International Criminal Court. Other nearby attractions include the National Indoor Arena, Drayton Manor, Cadbury World, Sea Life Centre and Villa Park. Birmingham Airport is just 6.4 km away and the hotel offers park and fly rates. Coventry Airport is about 35 km away and East Midlands Airport is some 55 km away.

Facilities
Units include junior suites, suites, apartments, studios, 80 single rooms and 30 double rooms located in a 4-storey main building and a 3-storey auxiliary building. Check-in and check-out are possible at any time at the 24-hour reception desk. A baggage storage service, a safe, a conference room and a business centre are available. Wireless internet access allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 110 non-smoking rooms.

Sports/Entertainment
After an eventful day, guests can work out and recharge in the gym.

Meals
Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This luxury hotel is situated directly on the Paseo Montejo, in the leisure area of Merida. Within a few minutes walk, guests will reach the centre with its various pubs, restaurants and lively nightlife. Links to the public transport network can be found directly outside the hotel.

Facilities
The hotel has 350 rooms, including 99 single rooms and 157 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. A safe, translation services, a conference room and a business centre are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Guests arriving by car can park their vehicles in the garage or in the car park.

Rooms
Rooms are equipped with air conditioning. Some rooms have a balcony, which gives guests additional space for rest and relaxation. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms, 320 non-smoking rooms and 1 smoking room.

Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Leisure activities and facilities at the hotel include a gym and a spa or, for a fee, tennis. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals
Various dining options are available, including a dining room and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. A generous breakfast buffet is served daily.

Location
This hotel is located in Napa. The nearest airport is San Francisco - International (SFO).

Facilities
41 non-smoking rooms are available to guests. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is among the standard amenities of some rooms. Separate bedrooms can be booked. Children's beds can be requested for younger guests. A refrigerator and a tea/coffee station are standard features. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. Family rooms are available for parents with children.

Sports/Entertainment
The outdoor pool complex is ideal for exercise and relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym and massage treatments.

Meals
Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Location
This hotel is located in San Diego. The nearest airport is San Diego - Lindberg Field (SAN).

Facilities
The hotel has a lift and features 124 rooms. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a safe, a babysitting service (for a fee), room service, a laundry service, a conference room, a business centre and a coin-operated laundry. Wireless internet access (no extra charge) is provided in public areas. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the car park for a fee. Complimentary newspapers are available.

Rooms
Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. A balcony or terrace is among the standard features of some rooms. Rooms include a sofa bed. Separate bedrooms can be booked. There is also a desk, and for an additional fee, a safe and a minibar. A refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher are standard features. An ironing set is provided for guests' convenience. A telephone, a television with cable and pay-per-view channels and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
The outdoor pool complex is ideal for exercise and relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Leisure activities available at the hotel include tennis, golf, safari and a spa. In addition, a gym is offered by third-party operators.

Meals
Bed and breakfast is offered as a catering option.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is located in Santa Barbara. The nearest airport is Santa Barbara - Municipal (SBA).

Facilities
The hotel has 104 rooms and includes a lift and a reception desk. A laundry service is available to guests. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning. Rooms include a double bed. A fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station, as well as a complete set of utensils, is a standard feature. A TV and WiFi ensure optimal comfort. The hotel has 92 non-smoking rooms and 1 smoking room.

Sports/Entertainment
Active guests can enjoy golf.

Meals
Bed and breakfast can be booked.