Battling Fake Reviews in the Travel Industry: The Rise of Video Reviews

Location
This South San Francisco property is situated near the airport, whilst Cow Palace and Candlestick Park are local attractions.

Facilities
100 non-smoking rooms are available to guests. Check-in/check-out is possible 24 hours a day. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a newspaper stand, a conference room and a business centre. Wireless internet access is provided in public areas. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a sofa bed. A refrigerator, a microwave and a tea/coffee station are standard features. A telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The indoor and outdoor pools are ideal for exercise as well as relaxation. After an eventful day, guests can work out and recharge in the gym.

Meals
Bed and breakfast can be booked.

Location
This hotel is located right in the heart of Skedsmo.

Facilities
The hotel has 162 rooms, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Souvenirs can be purchased at the gift shop. Guests of the hotel are welcome to relax in the garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase.

Rooms
Rooms include a double bed. Children's beds can be requested for younger guests. A minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a television with cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment
Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf and a gym.

Meals
Dining facilities include a restaurant, a dining room and a café. Bed and breakfast is offered as a catering option.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Location
This hotel is situated in the centre of Heidenheim, but still affords a peaceful location. The railway station is around 15 minutes walk away and the motorway offering access to Ulm and Stuttgart airport is within a few minutes of the hotel. The Steiff Museum is about 20 km away and the famous Legoland park as well as the Märklin model railway are 45 km and 30 km from the hotel respectively.

Facilities
11 single rooms and 72 double rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a childcare service, room service and a laundry service.

Rooms
The hotel's rooms feature individually adjustable heating. Some rooms include a balcony. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has non-smoking rooms.

Sports/Entertainment
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. The hotel offers indoor sporting activities such as aerobics or, for a fee, a gym. There is a wellness area with a spa, a steam bath and a solarium and, for an additional fee, a sauna and massage treatments.

Meals
The hotel includes a non-smoking restaurant and a dining room. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Location
The attractive city hotel is located at the heart of the tourist district of Marbella, only around 200m from a wonderful, inviting beach and turquoise blue sea. Through its central location, the hotel has a wonderful flair close to the lively city. Links to the public transport system can be reached within 100 m of the hotel. The immediate vicinity (around 200 m away) offers a vast array of shopping facilities as well as numerous restaurants, various bars, cafés and many other entertainment facilities. A nightclub is also situated just 200m away. The centre can easily reached on foot, by car or with local public transport, which is reasonably priced.

Facilities
4 single rooms and 60 double rooms are located on 7 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a car hire service, medical assistance and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Guests can also make use of the cleaning service on departure. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include cycling/mountain biking, golf and massage treatments or, for a fee, a gym.

Meals
Dining facilities include a breakfast room and a bar. The restaurant has air conditioning and high chairs for children. A generous breakfast buffet and a dinner à la carte are served every day.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Location
The hotel, with its 12-storey atrium, is situated on the waterfront, 1 block from Seaport Village and the Embarcadero, and 6 blocks from the Gaslamp Quarter entertainment district. San Diego International Airport is approximately 5 km away.

Facilities
The hotel has a lift and features 341 non-smoking rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. A cloakroom, a safe, a newspaper stand, room service, a laundry service, a conference room and a business centre are available. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park.

Rooms
Rooms are equipped with air conditioning and individually adjustable heating. A balcony or terrace is among the standard features of some rooms. All rooms are carpeted and include a double bed. Additional features include a refrigerator, a microwave and a tea/coffee station. Internet access, a telephone, a television with satellite/cable channels, a radio and a stereo system ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.

Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals
High chairs are available at the restaurant. Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Location
This hotel is located just 150 metres from the sandy beach. The centre with the pedestrianised zone and nightclubs is within 200 metres, just a few minutes away on foot. Links to the public transport network are to be found just 50 metres from the hotel.

Facilities
The hotel welcomes guests in a 6-storey building with a lift and 170 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests can store valuables in the safe. Wireless internet access in public areas (for a fee) allows guests to stay connected. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a page service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms
Rooms are equipped with air conditioning. Some rooms include a balcony. Rooms include a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products.

Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols on the terrace invite guests to relax and unwind. There is a poolside snack bar as well. The hotel offers numerous indoor sports, including a gym, billiards and darts or, for a fee, table tennis. A spa, a sauna and massage treatments are available in the wellness area. Guests can enjoy a range of leisure facilities and activities, including a dance club and a nightclub.

Meals
The dining area includes a non-smoking restaurant and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.

Payment
The following credit cards are accepted: VISA and MasterCard.

Location
This hotel is located in Irvine. The nearest airport is Santa Ana - John Wayne Interna (SNA).

Facilities
149 rooms are available to guests at this hotel, which includes a reception desk. The hotel features a laundry service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Rooms include a sofa bed. A refrigerator, a stovetop, a microwave and a tea/coffee station are standard features. Equipped with a telephone, a TV and WiFi, the rooms provide many ways for guests to stay connected and entertained. The hotel has 128 non-smoking rooms and 1 smoking room.

Sports/Entertainment
For those who wish to stay active while on holiday, the hotel offers golf.

Meals
Bed and breakfast can be booked.

Location
This hotel is located in Stuttgart. The nearest airport is Stuttgart - Echterdingen (STR).

Facilities
The hotel has 156 rooms and includes a lift and a reception desk. The hotel offers a conference room. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. Parking facilities available to guests include a garage (for a fee) and a car park.

Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Extra beds can be requested. Other features include a telephone, a TV and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
After an eventful day, guests can work out and recharge in the gym. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals
Various dining options are available, including a non-smoking restaurant, a dining room and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Location
This hotel is located in Solvang. The nearest airport is Santa Barbara - Municipal (SBA).

Facilities
Guests can enjoy the pleasant ambience of one of the 18 rooms. Wireless internet access in public areas allows guests to stay connected. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.

Rooms
The rooms have a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests are sure to get a good night's sleep in the sofa bed. Extra beds can be requested. Additional features include a refrigerator and a tea/coffee station. A TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a whirlpool bath.

Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area.

Meals
A continental breakfast guarantees a great start to the day.

Location
This luxury hotel is located right by the beach in Benalmàdena Torrequebrada, the centre of the Costa del Sol. Countless shops, bars, clubs and restaurants are found in the centre of the town, only 1200 m from the hotel.

Facilities
The hotel has 44 junior suites, 22 suites and 284 double rooms, which are located on 11 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services include a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a babysitting service, a childcare service, room service (for a fee), a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis, beach volleyball and golf are available. The water sports offered include aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and darts. There is a wellness area with a spa, a sauna and massage treatments. Subject to charge: a beauty salon. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and a casino.

Meals
Dining facilities include a dining room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet and à la carte. Dinner options include à la carte and a set menu. The show cooking is a particularly special attraction.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Location
This hotel is located in the heart of Leura.

Facilities
The hotel has 222 rooms, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a cash machine ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service (for a fee), room service (limited hours), a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available.

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television with cable and pay-per-view channels and WiFi (for a fee). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, billiards, aerobics, a spa, a sauna and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals
Dining facilities include 3 restaurants, a dining room and a café. A fortifying breakfast is served daily.

Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Location
This resort hotel is situated in a tranquil setting. Karnak Temple is only 1.5 km from the accommodation, whilst Luxor, the nearest town, can be reached in 15 minutes by car. Further nearby sights and attractions include the temple in Luxor and Luxor Museum, both 8 km away.

Facilities
Guests have a choice of 351 rooms located in two 2-storey buildings with lifts. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a babysitting service on request, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.

Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment
The pool complex, which includes 3 outdoor pools (for a fee) and 2 children's pools is a great place to work out or just relax and unwind. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (no extra charge) offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes beach volleyball, golf and horse riding. For a fee, guests can also enjoy cycling/mountain biking, tennis and volleyball. A wide range of indoor sports are offered, including billiards or, for a fee, a gym, table tennis, darts, squash, callisthenics and aerobics. There is a wellness area with a spa, a steam bath, a hammam and massage treatments. Subject to charge: a sauna. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and all-inclusive. At breakfast and dinner, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.