Focus Chat - Helping Travellers Decide With Confidence

Focus Chat is an interactive, AI-powered communication tool on overseasinfo.tv that allows travellers to explore hotels, tours, and experiences through natural conversation.

When combined with a trained AI Agent (orange colour), Focus Chat becomes a digital guide for each property or experience. Instead of searching through multiple pages, travellers can simply ask questions in their own words and receive clear, accurate, and relevant answers in real time.

Travellers can ask about room types, facilities, and policies.
They can explore tour itineraries, schedules, and inclusions.
They can understand location, transport options, and nearby attractions.
They can check pricing, availability, and special conditions.
They can discover whether an option suits families, couples, or business travellers.

The trained AI Agent is built using the property or operator’s own content, ensuring that every response reflects the real offering rather than generic or assumed information. This creates trust, clarity, and consistency for travellers.

By removing uncertainty, Focus Chat helps travellers compare options more easily, understand what truly fits their needs, and make confident booking decisions without pressure.

For tourism businesses, Focus Chat works as a 24/7 digital assistant that supports guests before they book, reduces repetitive enquiries, and improves conversion by turning interest into informed action.

Most importantly, Focus Chat keeps communication direct between the traveller and the provider — supporting transparency, independence from online travel agencies, and stronger long-term relationships.

In simple terms:

Focus Chat turns curiosity into clarity — and clarity into confident bookings.