This hotel is located in the tourist area of Acapulco, directly on the beach of Condesa. The centre features many shops and entertainment venues and is a few minutes' walk away. The famous nightclubs and discos of the town are also within easy walking distance and there is a stop for the public transport to be found about 50 m from the hotel.
38 junior suites, 36 single rooms and 394 double rooms are located on 18 storeys and can be reached by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a page service.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. An extra bed is available for a fee. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. For guests who wish to keep active, volleyball and basketball are available. Guests can take part in a comprehensive water sports programme, which includes sailing and aquafit, with water skiing, jet skiing, motorboat rides, paddle boating, banana boat rides and diving available for a fee. The hotel offers numerous indoor sports, including a gym, table tennis, darts and handball or, for a fee, billiards. There is a wellness area with a spa, a beauty salon, hydrotherapy treatments and a solarium. Subject to charge: massage treatments. An entertainment programme for adults and children ensures that guests have plenty to see and do during their stay.
Dining facilities include a dining room, a café and a bar. Guests can dine in 2 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, full board and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). The hotel also offers snacks.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.