The hotel is ideally situated in the heart of downtown Vancouver, and is only a short walk from Vancouver's bustling business centre, sports arenas and entertainment district. It is only minutes to the city's famous ocean front walkways, lively Yaletown cafés and Robson Street shopping district. In addition, the hotel is situated just minutes from BC Place, home to the BC Lions Football Club and GM Place, home of the Vancouver Canucks Hockey team. It is also just minutes away from Vancouver’s major theatres.
180 rooms, including 20 suites, 62 single rooms and 96 double rooms, are located on 12 storeys and can be reached by lift. The 24-hour reception desk makes arrival and departure effortless. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a safe, a currency exchange service, room service, a laundry service, a conference room and a business centre. Internet access in public areas allows guests to stay in touch while on holiday. Wheelchair-accessible facilities are available. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a king-size bed. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
The hot tub in the pool area promises pure relaxation. Those who wish to enjoy sport and leisure activities during their holiday can take advantage of the on-site a gym, a sauna and steam bath or, for a fee, massage treatments. In addition, golf is offered by third-party operators.
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.
All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.