The hotel lies on the road known as La Costera and occupies a prime location right in the middle of Zona Dorada. An array of bars, nightclubs and shops are to be found in the vicinity. It is just 35 minutes from Acapulco International Airport.
The hotel has 28 junior suites, 51 suites, 95 single rooms and 332 double rooms, which are located on 28 storeys and are reachable by 5 lifts. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Children can enjoy the playground. Parking spaces are available to guests travelling by car. Further services include medical assistance, translation services, room service and a laundry service. Lectures, presentations and meetings can be held in one of the 7 conference rooms.
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has 494 non-smoking rooms.
On hot days, guests can go for a refreshing dip in one of the 8 outdoor pools. Parasols on the terrace are also available. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including tennis, beach volleyball, a gym and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Various dining options are available, including a café and a bar. Delicious specialities await guests in 4 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. The hotel also offers special catering options.
The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.