This hotel is situated in a quiet area of the city of Acapulco, just a one-minute walk to the centre of town, where a large number of shops, bars, restaurants, cafés and a lively nightlife can be found. Public transport links can be easily reached on foot.
The hotel has 78 single rooms and 142 double rooms, which are located on 15 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, translation services, room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available. The conference room is available for conferences, lectures and meetings.
Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. Rooms include a double bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with pay-per-view channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has 192 non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including diving and a gym. Additional leisure activities include a kids' club, a dance club and a nightclub.
Dining facilities include a non-smoking restaurant, a dining room and a café. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.
All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.