This family-friendly hotel is located directly beside the port and near the cruise liner dock. Historic Gastown, the Robson Street shopping area, and beautiful Stanley Park can be easily reached on foot. It is only around 5 minutes to bars, restaurants, a bus stop and there is a train station about 10 minutes away by car.
11 junior suites, 8 suites, 220 single rooms and 214 double rooms are located on 19 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a safe, a currency exchange service, a babysitting service, a conference room and a business centre. Wireless internet access in public areas (for a fee) allows guests to stay connected. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Other services include a hotel shuttle bus. Cyclists can make use of the bicycle storage area for a fee and hire service.
Rooms are equipped with air conditioning and individually adjustable heating. Some rooms have a balcony, which gives guests additional space for rest and relaxation. All rooms are carpeted and include a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 442 non-smoking rooms.
The pleasantly heated water of the indoor pool area guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, golf, archery and horse riding. With water skiing, windsurfing, motorboat rides, canoeing, sailing and catamaraning available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, bowling, squash, callisthenics, aerobics and handball. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.