Location
One of Mexico's premier hotels, this hotel is ideally located on the prestigious Punta Diamante beach only 15 minutes from the lively commercial area of Zona Dorada and 10 minutes from the international airport. Visitors are able to bathe in the sea the whole year round with the average temperature lying between 26 to 32 degrees in the morning and afternoon, and from 16 to 22 degrees in the evenings. Estrella de Oro bus station lies roughly 3 km away. Parque Papagayo and the tourist centre of Acapulco are located just 20 minutes from the hotel.
Facilities
Guests receive a warm welcome at the hotel. 7 suites, 43 single rooms and 24 double rooms are available. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. 4 lifts and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. The conference room is available for conferences, lectures and meetings.
Rooms
Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, a spa, a steam bath and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room and a bar. Great food and friendly service await guests in 2 air-conditioned restaurants. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.