The hotel is superbly situated around the corner from the Central Railway Station, close to both the city and the fashionable shops and restaurants of Surry Hills and Paddington's Oxford Street. The central location provides convenient access to Darling Harbour and the theatre district is within easy walking distance.
The hotel has 271 rooms, including 6 junior suites, 4 suites and 247 double rooms, which are located on 11 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.
Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and hydrotherapy treatments.
Various dining options are available, including a restaurant, a dining room, a café and a bar. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Staff are also happy to provide gluten-free meals. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.