This attractive hotel is centrally situated in the heart of Vancouver. A wide selection of shopping and entertainment venues are located in the immediate vicinity. It is an ideal base for visiting the Queen Elizabeth Theatre, the Robson Street shopping area, Stanley Park, and General Motors Place. The fantastic beach is about a 30-minute walk away, and a bus stop and a train station are located approximately 1 km from the hotel.
Guests have a choice of 295 rooms and 7 suites located in an 11-storey main building and a 14-storey auxiliary building. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Other services include room service, a laundry service and a page service.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 302 non-smoking rooms and smoking rooms.
The pleasantly warm water of the pool complex, which includes 2 outdoor and indoor pools, guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym. A casino and a nightclub are also options for entertainment.
Various dining options are available, including a dining room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Special culinary options, such as diet meals, are also available.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.