The hotel is San Francisco's only luxury waterfront hotel located on the revitalised Embarcadero Waterfront in the Financial District. Additionally, the hotel offers a location directly across from the historic Ferry Building Marketplace, San Francisco's gourmet destination. Links to the local public transport network are close at hand. The Golden Gate Bridge is some 8.4 km away from the hotel and San Francisco Airport is approximately 23 km from the establishment.
The hotel welcomes guests in an 8-storey building with a lift and 200 non-smoking rooms. Check-in/check-out service is available to guests in the lobby. Services and facilities include room service (for a fee), a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for a fee.
Rooms include air conditioning and individually adjustable heating. Some rooms include a balcony. All rooms are carpeted and include a king-size bed. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.
The outdoor pool complex is ideal for exercise and relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym, a spa and massage treatments.
Various dining options are available, including a restaurant, a dining room and a bar.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.