Location
This hotel is located on Robson Street in the centre of Vancouver. An underground/ overground station and the Vancouver Art Gallery are only a few minutes from the hotel. The shingle beach, Stanley Park, a cable car, and Grouse and Seymour mountains are some 10 minutes away on foot. Granville Island Market is about 5 minutes away by car.
Facilities
11 junior suites, 15 suites, 312 single rooms and 177 double rooms are located on 23 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. A safe and a currency exchange service are available. Wireless internet access is provided in public areas (no extra charge). Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, medical assistance, translation services, room service, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms and 489 non-smoking rooms.
Sports/Entertainment
Guests can go for an energising swim at the freshwater pool complex (in part heated). Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are a variety of leisure facilities and services to choose from, including cycling/mountain biking, a gym, a spa, a sauna, a steam bath, massage treatments and a solarium.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.