This modern hotel is centrally situated in a location combining nature’s powerful beauty with a global business and cultural centre. Just a few steps from the hotel is Robson Square with its bars, nightclubs and a public transport stop. An array of shops can be found in the Pacific Centre, on the roof of which the hotel is situated. A ski lift and a beach are around 30 minutes away and a wood is roughly a 45-minute drive away. Chinatown, Stanley Park, and the Grandville Island Market are all about 30 minutes on foot from the hotel. The Capilano Suspension Bridge is approximately 45 minutes away by car.
44 suites, 70 apartments, 184 single rooms and 77 double rooms are located on 28 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities available at the hotel include a cloakroom, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service (for a fee), room service, a laundry service and a hairdresser. Cyclists can make use of the bicycle storage area and hire service.
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed and a sofa bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 372 non-smoking rooms.
The pool complex includes both indoor and outdoor pools, which are in part heated. Sun loungers are ready and waiting on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa, a sauna, massage treatments and a solarium.
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. The non-smoking restaurant provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.