This luxurious hotel is situated directly beside Diana Monument cross roads, around 30 minutes away from the international airport and 10 minutes from the congress centre. In addition, guests are within easy reach of one of the most beautiful attractions, Acapulco Bay.
Units include 422 rooms located in a 14-storey main building and 2 auxiliary buildings. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, medical assistance, translation services, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry.
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has 24 non-smoking rooms.
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 3 swimming pools. Parasols on the terrace are also available. There is a poolside snack bar as well. For those who wish to stay active while on holiday, the hotel offers beach volleyball. The fitness rooms are perfect for a comprehensive workout. The hotel offers a range of facilities in the wellness area. Options include a spa and, for an additional fee, a sauna, a steam bath and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a dining room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.